Join Our Team

Front Desk Position

Provision Studio is seeking a part time (10-20 hours) front desk team member!

THE ROLE

You are the first face many of our clients will see behind our desk, and the person behind the scenes making sure it all runs smoothly. In addition to managing the front desk and organization throughout the studio, your responsibility is to handle all communication, member relations, assist in sales & scheduling, lead tours, and point of sale. In addition, you’ll use our marketing automations and systems  to ensure your job is as simple as possible. This position is part-time based on the candidate’s availability and capabilities.

YOU ARE:

• Positive, outgoing, and able to talk to anyone. You love to educate (and thereby sell), you’re great with names + stories, and your secret superpower is making people feel seen and valued.

• Uber-organized. You love having 10 balls in the air and never letting a single one drop, largely thanks to the systems you create.

• Excellent at helping people see the path from where they are to where they want to be. You’re a natural “solver” and good at connecting the dots.

• Passionate about fitness. You want to help people meet their wellness goals with thoughtful, thorough care.

• Proactive - can see what needs to be done and takes initiative to complete the task

RESPONSIBILITIES:

• Assisting Sales Manager: Track leads and follow-up to sell introductory packages, educate prospects and trial members and convert them to full memberships, and retain existing members through superb customer experience.

• Provide white glove-level service to every new client: Execute our intentional intake process to help match each client with the perfect membership and class schedule to meet their needs. 

• Lead studio tours and make new clients feel welcome

• Greet all guests coming into the studio

• Answer phone (text & calls) and respond to emails

• Notate all client intake form notes into SOAP on Momence

• Conduct Daily Cleaning Checklist: Organize and maintain a clean studio. Organize equipment and reset rooms. Dust, Vacuum, Wipe down windows & mirrors, restock all paper products and wipes as needed. 

• Equipment Maintenance: Tightening Bolts/Screws, maintain and check springs, wipe down crevices and tracks, etc.

• Assist Instructors in the setup of classes

• Manage the retail boutique: Find new brands to carry, maintain inventory, design and order custom apparel, and merchandise the boutique to help move stock

• Assist in managing the studio schedule

• Provide marketing and social media support

• Onyx Method Organization: Upload and keep videos organized and maintained on Hey Marvelous and Google Drive

COMPENSATION & BENEFITS:

• Salary/Hourly Rate: Based on experience and schedule.

• 1x a week free studio membership

• 25% off retail

• Fitness casual attire

• Flexible schedule

• 25% off of Instructor Training

• Can be combined with an Instructor Position

• Unlimited Sauna Use

• Opportunity for growth

• Major Holidays off 
  

Instructor Position

Provision Studio is seeking a Pilates and/or Group Fitness Trained Instructor.

OUR STORY

We are a fitness studio that offers a small group, low-impact exercise program to provide clients with the strength, flexibility, and muscle to build a stronger body for everyday life. Through our alignment and functional movement based Pilates, Pilates Suspension Method, Weights, Cardio, and Stretch & Mobility classes, we offer a healthy combination of cardio and toning to create the perfect fitness balance. Provision Studio is a luxury fitness brand with virtual and in-studio products focused on functional and safe movement. If you’re a highly motivated, driven, and high performing person who desires to change lives and impact the communities of Birmingham, then we can’t wait to share this career opportunity with you.

THE ROLE

Provision Studio is seeking a Pilates or group fitness trained Instructor. In this position, an ideal instructor/teacher/trainer will have the following responsibilities. (Please note: additional responsibilities may be added or presented throughout the course of employment.)

• Understand and implement the core values and brand of Provision Studio

• Present an exceptional Provision Studio branded experience to our members and prospects in each class or private session.

• Create exceptional workouts/private sessions in the framework of Provision Studio.

• Utilizing our high touch education process, walk clients through their goals and educate them on their ideal package. The ideal person will have a genuine curiosity for a person’s life and be comfortable asking questions about goals, dreams, health and wellness and presenting appropriate packages/asking for the sale.

• Adhere to the start and end times, intensity and description of each class/session or format based on the class schedule and varying levels of participants in each class/session.

• Teach said classes and/or private sessions on a regular schedule that is introduced quarterly and limit subbing.

• When seeking a substitute, always ensure all subs have been contacted by you directly or Voxer before reaching out to Management for their assistance in finding a substitute.

• Arrive 10/15 minutes prior to class/session and leave 10/15 minutes following class/session. During this time, you will educate prospective and Introductory Package Clients on the studio’s formats and offerings; assist in the booking of additional class times and packages for current clients and engage all clients with our studio’s systems.

• Build attendance and retention of clients through personal social media engagement and announcements and direct client interaction.

• Work directly with management by communicating feedback, maintenance issues, substitution changes and requests, and scheduling.

• Attend mandatory meetings with Management.

• Responsible for finding substitutes for your own classes and managing your subs on Momence

THE QUALIFICATIONS
An ideal candidate will have the following experience and qualifications:

• Instructors must hold a current certification in any disciplines taught.

• Hold and maintain current CPR/AED certifications

• Be competent in modifications and contraindications for major injuries and have a strong knowledge of anatomy and movement kinesiology.

• Be engaging, outgoing and eager to get to know your students.

• Be ready to engage in ongoing professional continuing education and
  development

• Be able to provide basic assists and adjustments for clients, which may include minimal weight lifting, spotting and supporting.

THE COMPENSATION AND BENEFITS

• This role includes competitive hourly rate and benefits including:

• Complimentary 1x a week free studio membership + more opportunities for free classes

• 20% off retail

• Fitness casual attire

• Flexible schedule

• Unlimited Sauna/Red Light sessions

• Complimentary break room & snacks

• Free Continuing Education Workshops

• Opportunity with growth

• Major Holidays Off